{"id":10784,"date":"2016-02-03T17:40:20","date_gmt":"2016-02-03T17:40:20","guid":{"rendered":"https:\/\/www.dutyfreehunter.com\/blog\/?p=10784"},"modified":"2017-08-02T16:41:50","modified_gmt":"2017-08-02T15:41:50","slug":"10784-2","status":"publish","type":"post","link":"https:\/\/www.dutyfreehunter.com\/blog\/10784-2\/","title":{"rendered":"LAX reveals new-look T2; DFS at heart of The Strand shopping district"},"content":{"rendered":"

A key milestone in Westfield\u2019s transformation of five terminals at Los Angeles International Airport<\/a> was unveiled this week with the grand opening of the new Terminal 2, which joins Tom Bradley International Terminal as a world-class hub for global travellers.<\/p>\n

Westfield \u2013 which designs, funds, builds and manages the world\u2019s best retail destinations and customer experiences in landmark cities and airports around the globe \u2013 invested $78.3 million into the terminal and transformed nearly 76,000 square feet, including more than 15,000 square feet of new dining and retail. The upgrade brings together a vibrant design, local restaurants and signature retail, creating a more holistic customer journey.<\/p>\n

\u201cL.A. is the center of international travel, and this spectacular new terminal will help us broaden our global reach even further,\u201d said Mayor Eric Garcetti. \u201cWith the help of our partners, we have turned this terminal into a beautiful new space \u2014 and an expression of our commitment to building the world-class airport our residents and visitors expect and deserve.\u201d<\/p>\n

Los Angeles and LAX had a record-breaking year in 2015. The city had 45.5 million visitors, and LAX \u2013 undergoing an $8.5 billion modernization program \u2013 saw 74.9 million passengers.<\/p>\n

The new Terminal 2 projects $41 million in annual sales \u2013 a 34 percent increase. The number of permanent employees in the terminal is projected to increase by 76 percent.<\/p>\n

\u201cLos Angeles World Airports had a strong vision,\u201d said Keith Kaplan, Westfield\u2019s Vice President at LAX. \u201cThey wanted more than a concessions refresh \u2013 they wanted to truly transform the entire customer journey at Terminal 2 from the moment you clear security. Thanks to our long-term partnership and collaboration with all the stakeholders, everybody wins \u2013 the city of Los Angeles, the airport, the airlines and the customers.\u201d<\/p>\n

Westfield designed and managed common area improvements, from the floor to the ceiling, and relocated and redesigned an uninspiring, inefficient staircase to become the exciting focal point of the terminal and activated new revenue-generating space.<\/p>\n

The 20-month redevelopment at Terminal 2 was the terminal\u2019s first upgrade in nearly 30 years. Westfield\u2019s construction team managed hundreds of projects to keep the 24-hour terminal open, maintaining customer service and flight operations during the process. The terrazzo floor, for example, took 10 months and 15 phases to complete all on its own.<\/p>\n

\u201cFresh facilities with more seating, new services, and expanded dining and shopping experiences for today\u2019s travelers are part of our $332 million investment in Terminal 2,\u201d said Los Angeles World Airports Chief Executive Officer Deborah Flint. \u201cWe applaud Westfield\u2019s partnership with LAWA, their investment in Terminal 2 at LAX, and their commitment to developing an experience that truly caters to the modern traveler.\u201d<\/p>\n

The terminal design was inspired by \u201cL.A. in Motion,\u201d which captures the energy and on-the-go attitude of Los Angeles. Three distinct shopping and dining districts are highlighted by a grand staircase that offers customers a luxurious but efficient travel experience.<\/p>\n

The new customer journey begins in the Commercial Hub, a retail and duty-free shopping district. Customers then flow into the Dining Terrace, which has been infused with local flavor and a design that offers a bright, inviting experience. From there, customers enter The Strand, a dining and shopping district that features the grand staircase and a luxurious bar with shimmering chandeliers.<\/p>\n

\u201cWe\u2019re a local, family business and we\u2019ve been serving customers at LAX for more than 20 years,\u201d said Nick Buford, COO and managing partner at Crews, which operates four dining concepts in Terminal 2. \u201cThis is an exciting time for us and for Los Angeles. The city and LAWA had the vision to transform the entire LAX experience, and we\u2019re helping to make that happen. Together we\u2019re innovating the travelers experience while creating more jobs and generating more revenue for Los Angeles.\u201d<\/p>\n

Westfield curated a dining collection that represents Los Angeles, including a high-end bar that sells wine from countries serviced by Terminal 2.<\/p>\n

The new dining and retail collection features 16 new concepts, seven Southern California brands, 11 brands new to LAX and six brands that have never been in an airport before.<\/p>\n

A closer look at the full dining and retail lineup:<\/p>\n

– Experience the glamorous duty-free lineup from DFS<\/a>, a major highlight of the new Terminal 2.<\/p>\n

– Discover a full range of body-shaping innovations at international phenomenon SPANX;
\n– Shop travel essentials at (2) CNBC shops; or products tailored to the Hispanic traveler base at (2) Univision shops;
\n– Find the latest in electronics and cutting-edge technology on-the-go at eSavvy and InMotion Entertainment<\/p>\n

– SeaLegs Wine Bar upholds the highest standards in its selection of great wines paired with gourmet California share plates in an environment that is infused with beauty;
\n– Savor \u201cboat-to-plate\u201d American seafood at the fast-casual SLAPFISH Modern Seafood Shack;
\n– Enjoy flavorful Chinese cuisine \u201cwok\u2019d to order\u201d at Pick Up Stix;
\n– Delight in a simple recipe of handmade dough and the finest mozzarella at Fresh Brothers Pizza;
\n– Grab organic sandwiches, salads and more with an Italian flair at Ciabatta Bar;
\n– Craft your own signature burger at Los Angeles-based BUILT (Custom Burgers);
\n– Dine in L.A. history at Barney\u2019s Beanery, a classic American roadhouse modeled after Route 66;
\n– Sip on the world\u2019s best known coffees at (2) Starbucks;<\/p>\n

In addition to the all-new dining and retail program, Westfield built new gate hold rooms and bathrooms, installed new lighting, gate counters, gate information displays, flight information displays and digital directories and added new IT infrastructure to support all terminal flight operations.<\/p>\n

Westfield is also transforming the passenger experience at LAX terminals 1, 3, 6 and Tom Bradley International Terminal, which opened in 2013. With a unique approach to each terminal, no two are alike. Westfield has invested more than $184 million at the airport to transform the customer experience. The overhaul projects $464.8 million in sales in the first four years, 490 construction jobs and 2,650 permanent jobs.<\/p>\n

Find out more at\u00a0http:\/\/westfieldatlax.com\/<\/a><\/p>\n

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The Global Hub for the Global Shopper www.dutyfreehunter.com<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

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